What is the check-in and check-out policy at The Ritz-Carlton, Kuala Lumpur?
Check-in is at 15:00 and check-out is by 12:00.
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The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
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Key details
About the Hotel
168 Jalan Imbi, Kuala Lumpur, 55100,
- Close to Pavilion KL
Great
8.9
9.1
4.4
4.3
The Ritz-Carlton, Kuala Lumpur is a luxurious
Rooms & Amenities
The Ritz-Carlton, Kuala Lumpur hotel offers
Dining Options
Dining options at The Ritz-Carlton, Kuala Lumpur include the acclaimed
Leisure & Wellness
The Ritz-Carlton boasts a full-service spa,
Business & Local Area
For business travelers, The Ritz-Carlton, Kuala Lumpur provides various meeting and event spaces designed for corporate functions. The hotel's strategic location offers easy access to local attractions such as the
“The hotel's location in the Golden Triangle puts you steps from upscale shopping, and the personalized service stands out. Dining is a clear focus here, from authentic Chinese to innovative menus. This is a strong choice for those who appreciate being looked after.”
Choose your room type
The Ritz-Carlton, Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe King Room2 persons40 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Twin Room2 persons40 sq. feet2 Single bedsAir conditioningBathtubroom details
- Club Executive Deluxe King2 persons45 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Ritz-Carlton, Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at .
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At The Ritz-Carlton, Kuala Lumpur, diverse dining venues cater to various tastes, from the elegance of Cantonese cuisine to the vibrant atmosphere of international fare. Each setting promises distinctive culinary delights crafted with care and an inviting ambiance, perfect for any occasion.
Location
168 Jalan Imbi, Kuala Lumpur, 55100,
Explore Kuala Lumpur
Local Highlights
Pavilion KL
5-minute walk
A premier shopping destination featuring luxury brands, dining options, and entertainment venues in a vibrant atmosphere.
Aquaria
18-minute walk
An ocean-themed aquarium with a diverse range of marine life, offering engaging exhibits and underwater tunnels.
Chinatown
30-minute walk
A bustling area known for its street markets, food stalls, and rich cultural heritage. Great for souvenirs and authentic eats.
KLCC Park
25-minute walk
A beautifully landscaped park featuring walking paths, a lake, and playgrounds, perfect for relaxation amidst the city.
Berjaya Times Square Theme Park
14-minute walk
An indoor amusement park with thrilling rides and attractions, ideal for families and adventure seekers.
KL Forest Eco Park
25-minute drive
A serene forest reserve offering canopy walks and nature trails, perfect for a relaxing escape from the urban hustle.
Li Yen
1-minute walk
An elegant restaurant specializing in Cantonese cuisine, known for its dim sum and premium ingredients.
Cesar's
2-minute walk
A casual eatery featuring a mix of Western and Asian dishes, with a warm, inviting atmosphere and friendly service.
Dinner In The Sky Malaysia
6-minute walk
Unique dining experience suspended high above the city, offering spectacular views along with gourmet meals.
Selfie Museum KL
5-minute walk
A fun attraction filled with interactive exhibits designed for capturing memorable photos, great for all ages.
Wizards At Tribeca
2-minute walk
A lively venue with a relaxed atmosphere featuring live music and craft cocktails, perfect for a night out.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at .
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of MYR 65.0 per person.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Malay
Year renovated:
2008
Number of floors:
20
Number of rooms:
354
Reviews and Ratings
Reviews from guests about their experience.
Show moreShow less
Pros
Comfortable beds
Amazing breakfast
Great location
Cons
Outdated furnishings
Noisy rooms
Rough bedsheets
Guest reviewsbased on 1257 reviews
nico from germany
Family with children
deluxe king room
3 nights in November 2025
|
Reviewed: January 20, 2026
7/10
balanced stay
spacious room dressing room afternoon sweets wrong information firm bedding worn out pillows
the room was spacious. it included a dressing room. the bathroom was also quite big. the hotel offered afternoon sweets. this was a nice touch.
i found this out at check-in. ahmed seemed inexperienced. he was unsure about basic procedures. the bedding felt firm. the pillows seemed worn out. the feathers felt clumpy.
0 Helpful
Maggi from Germany
Couple
Junior Suite
4 nights in November 2025
|
Reviewed: December 06, 2025
9/10
quick check-in spacious room delicious cakes
The staff greeted me warmly upon arrival. They assisted with my luggage, and the check-in process was very quick. My room had a chic modern design, unlike what I expected (I really like the new decor!). My room was spacious and very clean. The bed felt super comfy, awesome for a good night's sleep. I also enjoyed the small cakes they gave during turndown service. They were delicious! I visited the Club Lounge for lunch. The staff were great my expectations and worked hard to. Vadivelu Kupusamy even helped with my bags at checkout, so kind!
The gym was a bit crowded during peak hours.
0 Helpful
Martin from Germany
Family with children
Junior Suite
5 nights in November 2025
|
Reviewed: December 06, 2025
9/10
fresh juice butler service shoe cleaning
the room i got featured butler service. The hotel staff provided shoe cleaning. Breakfast included freshly made apple and ginger juice.
the executive entrance seemed bland to me.
0 Helpful
Pandora from Greece
Family with children
Two-Bedroom Suite
4 nights in November 2025
|
Reviewed: November 27, 2025
8.8/10
luxury stay
warm staff grand entrance marble bathroom
i found the staff to be warm and friendly a grand entrance created a positive first impression the marble bathrooms were a luxurious touch i appreciated the spaciousness of the room and the comfortable bed the hotel's central location allowed easy access to nearby attractions the pool area was relaxing after a day of exploring.
the breakfast options felt somewhat limited i thought more variety could have enhanced the dining experience
Service
9/10
the staff provided courteous service and were quick to address my needs they maintained a professional attitude at all times ensuring every interaction was smooth and efficient the concierge was helpful in arranging transportation
Rooms
9/10
the room featured a spacious layout with comfortable furnishings the bathroom included both a bathtub and a separate shower area the room was well maintained and housekeeping ensured it was super clean throughout my stay i found the temperature controls easy to use
Dining
8/10
the breakfast buffet offered a selection of local and international dishes the restaurant staff were attentive and accommodating i enjoyed the ambiance of the dining area it provided a sophisticated setting for each meal the coffee served during breakfast was particularly good
Facilities
9/10
the fitness center included several treadmills and weight machines i noticed that the pool area had ample seating and shaded areas i used the business center and it offered high-speed internet access the lobby was elegantly decorated and cute creating an inviting atmosphere
0 Helpful
|
Noemi from Italy
Family with children
Two-Bedroom Suite
5 nights in November 2025
|
Reviewed: November 24, 2025
9.3/10
amazing stay! a true gem!
friendly staff beautiful space amazing relaxation
the staff was friendly and helpful, they were so professional. the suite itself had over 1,800 square feet of beautiful space, i loved it! the spa village offered amazing relaxation with its outdoor water garden.
the traffic around can be heavy, especially on weekends. navigating through the crowds can be tiring, especially under the sun. hopefully, they can find a better solution to manage the flow.
Facilities
9/10
the fitness center has standard equipment for a good workout. the two pools are very good, with one being for adults only. the outdoor pool, sauna, and jacuzzi add to the relaxation options.
Service
10/10
The staff deserves praise for their warmth. butlers and service staff were attentive and professional. I felt well cared for during my whole trip.
Dining
9/10
The hotel has multiple dining options offering everything from cantonese cuisine at li yen to international fare at the cobalt room. the breakfast buffet was of a very high quality. The food was AMAZING!!! the personal juicing chefs were great.
0 Helpful
|
Show more reviews
FAQs
About The Ritz-Carlton, Kuala Lumpur
How far is The Ritz-Carlton, Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is 64 km from Kuala Lumpur International Airport.
What dining options are available at The Ritz-Carlton, Kuala Lumpur?
The hotel features five restaurants, including The Library for contemporary cuisine and The Lobby Lounge for afternoon tea.
Is there a fitness center at The Ritz-Carlton, Kuala Lumpur?
Yes, the hotel includes a fitness center for guests.
What amenities can guests find in the rooms at The Ritz-Carlton, Kuala Lumpur?
Rooms are equipped with air conditioning, a flat-screen TV, an electric kettle, and marble bathrooms with separate shower areas.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
The hotel features an outdoor swimming pool open all year round.
Are there any nearby attractions to The Ritz-Carlton, Kuala Lumpur?
The hotel is located 0.5 km from Pavilion Shopping Mall and 1 km from the Petronas Twin Towers.
What business services are available at The Ritz-Carlton, Kuala Lumpur?
The hotel offers meeting rooms and a business center for corporate travelers.
What languages are spoken by the staff at The Ritz-Carlton, Kuala Lumpur?
The staff are fluent in English, Chinese, and Malay.
Is breakfast served at The Ritz-Carlton, Kuala Lumpur?
Breakfast is available for an additional charge of 65 MYR.
Does The Ritz-Carlton, Kuala Lumpur have a spa?
Yes, the hotel offers a spa providing a variety of treatments.
Are there family-friendly activities at The Ritz-Carlton, Kuala Lumpur?
The hotel features a kids' club and family-friendly activities for guests of all ages.
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