What is the check-in and check-out policy at The Ritz-Carlton, Kuala Lumpur?
Check-in is at 15:00 and check-out is by 12:00.
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The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
186US$
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Key details
About the Hotel
168 Jalan Imbi,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
- Close to Pavilion KL
Perfect
8.8
9.0
4.5
4.3
Loved by guests
"The room I had was pretty big with a seating corner and a gorgeous marble bath."
"Breakfast buffet at the spacious Cobalt Room is out of this world!"
"A superb hotel in a prime location (right in the middle of KL) upgraded us to a junior suite which was amazing !!!"
The Ritz-Carlton, Kuala Lumpur is a luxurious
Rooms & Amenities
The Ritz-Carlton, Kuala Lumpur hotel offers
Dining Options
Dining options at The Ritz-Carlton, Kuala Lumpur include the acclaimed
Leisure & Wellness
The Ritz-Carlton boasts a full-service spa,
Business & Local Area
For business travelers, The Ritz-Carlton, Kuala Lumpur provides various meeting and event spaces designed for corporate functions. The hotel's strategic location offers easy access to local attractions such as the
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club Executive Deluxe King
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Junior Suite
2 persons
68 m²
1 King-size bed
Shower
Coffee machine
room details
Executive Deluxe Twin Room
2 persons
45 m²
2 Single beds
Shower
Coffee machine
room details
Two-Bedroom Suite
2 persons
175 m²
2 Single beds or 1 Queen-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Ritz-Carlton, Kuala Lumpur, diverse dining venues cater to various tastes, from the elegance of Cantonese cuisine to the vibrant atmosphere of international fare. Each setting promises distinctive culinary delights crafted with care and an inviting ambiance, perfect for any occasion.
Li Yen
Cantonese
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Indulge in authentic Cantonese dishes featuring seasonal ingredients. Signature favorites include wok-fried selections and an exquisite menu designed by Chef Wai. The restaurant is perfect for family gatherings or intimate dinners.
Reservation
Recommended
Lunch: Mon-Sun 12:00 - 14:30; Dinner: Mon-Sun 18:30 - 22:30
The Cobalt Room
International
Ambiance
Family-friendly, Modern
Key Offerings
Start your day with a delightful breakfast offering a variety of international dishes. This space offers a warm and inviting setting that is perfect for family moments or business meetings.
Reservation
Not needed
Daily 06:00 - 10:30
The Lobby Lounge
High Tea
Ambiance
Modern
Key Offerings
A refined setting for afternoon tea, complete with an elegantly designed tea box, featuring scones, finger sandwiches, and delectable cakes. Ideal for casual meetings or leisurely afternoons.
Reservation
Recommended
Daily 15:00 - 18:00
The Patisserie
International
Ambiance
Modern
Key Offerings
A charming spot brimming with tastefully crafted pastries and delights for brunch or lunch. A perfect oasis for those seeking a sweet escape or a quick bite.
Reservation
Not needed
Daily 10:00 - 19:00
The Library
International
Ambiance
Family-friendly, Modern
Key Offerings
Enjoy a cozy yet sophisticated dining experience at dinner. Ideal for families or friends, with a standout cocktail hour that invites casual conversation and relaxation.
Reservation
Recommended
Daily 18:00 - 01:00
The Starhill Dining
American, Asian, Middle Eastern & more
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
An extraordinary all-day dining venue offering a wide range of cuisines, from slow-roasted leg of lamb to wok-flamed selections, plus a legendary Sunday Roast and high tea with royal roots.
Reservation
Recommended
Breakfast, Brunch, Lunch, Dinner, High Tea, Cocktail Hour
Location
168 Jalan Imbi,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
168 Jalan Imbi,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.7
km
Mall
Suria KLCC
1.6
km
Park
KLCC Park
2.2
km
Mall
Chinatown
2.4
km
Aquarium
Aquaria
1.5
km
Landmark
Dataran Merdeka
2.4
km
Market
Central Market
2.2
km
Landmark
Alor Street
990 m
Event hall
Kuala Lumpur Convention Centre
1.1
km
Mall
Sungei Wang Plaza
750 m
Mall
Lot 10
610 m
Landmark
Low Yat Plaza
960 m
Pagoda
Sri Maha Mariamman Temple
2.1
km
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
1.0
km
Theme Park
Berjaya Times Square Theme Park
1.1
km
Museum
Petrosains Science Discovery Centre
1.8
km
Landmark
Sultan Abdul Samad Building
2.3
km
Mall
Bukit Bintang
610 m
Landmark
Trec Kl
1.5
km
Landmark
Bintang Walk
610 m
Stadium
Stadium Negara
2.7
km
Stadium
Merdeka Stadium
2.7
km
Shopping Area
The Weld
2.0
km
Nearby
Mall
Fahrenheit 88 Shopping Mall
420 m
Mall
Pavilion KL
400 m
Museum
Museum of Illusions
340 m
Museum
Selfie Museum KL
250 m
231
Dinner In The Sky Malaysia
420 m
2 Jalan Stonor
Rumah Penghulu Abu Seman
430 m
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
400 m
Restaurants
Li Yen
0 m
168 Jalan Imbi The Ritz-Carlton
Rossini's
90 m
The Ritz Carlton Kuala Lumpur
Cesar's
90 m
168 Jalan Imbi The Ritz-Carlton
Pool Bar at The Ritz-Carlton
90 m
168 Jalan Imbi The Ritz-Carlton
Wizards At Tribeca
120 m
Jalan Imbi Ground Floor
The Library
60 m
168 Jalan Imbi First Floor
Shook
140 m
181 Jl Jalan Bukit Bintang The Starhill
The Living Room
150 m
199 Jalan Bukit Bintang The Westin Hotel
Old Town White Coffee
180 m
AS116 Jalan Sultan Ismail
Kenny Rogers Roasters
180 m
Jalan Imbi Lot 03-98
Explore Kuala Lumpur
Local Highlights
Pavilion KL
5-minute walk
A premier shopping destination featuring luxury brands, dining options, and entertainment venues in a vibrant atmosphere.
Aquaria
18-minute walk
An ocean-themed aquarium with a diverse range of marine life, offering engaging exhibits and underwater tunnels.
Chinatown
30-minute walk
A bustling area known for its street markets, food stalls, and rich cultural heritage. Great for souvenirs and authentic eats.
KLCC Park
25-minute walk
A beautifully landscaped park featuring walking paths, a lake, and playgrounds, perfect for relaxation amidst the city.
Berjaya Times Square Theme Park
14-minute walk
An indoor amusement park with thrilling rides and attractions, ideal for families and adventure seekers.
Li Yen
1-minute walk
An elegant restaurant specializing in Cantonese cuisine, known for its dim sum and premium ingredients.
Cesar's
2-minute walk
A casual eatery featuring a mix of Western and Asian dishes, with a warm, inviting atmosphere and friendly service.
Selfie Museum KL
5-minute walk
A fun attraction filled with interactive exhibits designed for capturing memorable photos, great for all ages.
Wizards At Tribeca
2-minute walk
A lively venue with a relaxed atmosphere featuring live music and craft cocktails, perfect for a night out.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Ella
United Kingdom,
March
2025
7.2/10
I had an very nice stay at The Ritz-Carlton in Kuala Lumpur. The rooms were modern and clean, and the service from the staff was perfect. However, I did encounter a long wait for breakfast due to the hotel being busy, which was a bit frustrating. Overall, the experience was fantastic, and I'm looking forward to returning.
Rooms
10.0
My room was impeccably clean, spacious, and well-designed for relaxation. It truly made for a comfortable stay.
Service
10.0
The staff were incredibly professional and cheerful, particularly my butler, Sohaj, who was always ready to assist with a smile.
Location
9.0
The central location made it easy to access major attractions, including the Pavilion Mall just a short walk away.
Dining
10.0
Dining at The Library was a highlight. The fresh ingredients and exquisite dishes left a lasting impression, especially the Wagyu beef and seasonal Mascarpone.
Facilities
8.0
The facilities were excellent, although I found the kids' swimming pool depth a bit concerning for younger children.
Camila
United Kingdom,
February
2025
6.0/10
My stay at The Ritz-Carlton, Kuala Lumpur was quite the mixed bag. The location was perfect for shopping and enjoying the nearby attractions, and I have to say, the service was great. However, the suite I initially got had some issues with the AC, and I had to switch rooms multiple times, which was a hassle. Overall, it had some great points, but the room conditions really needed attention.
Rooms
5.0
I switched rooms twice due to the AC problems, which was frustrating. The higher floor suite was outdated.
Service
9.0
The staff was super friendly and accommodating throughout my stay, which made a big difference.
Location
10.0
Absolutely loved the location! It's so close to Pavilion Mall and other attractions.
Dining
8.0
The breakfast buffet was delicious and the variety was impressive. Just wish I knew to book the restaurant in advance.
Facilities
7.0
The spa was nice, and I enjoyed the gym. However, the pool was under renovation, which was a letdown.
Grace
United Kingdom,
January
2025
5.6/10
My stay at The Ritz-Carlton, Kuala Lumpur was a mixed bag. The staff were generally polite, and the location was fantastic for shopping. However, the check-in experience and room quality left much to be desired. I appreciated the daily flower arrangements, but other service aspects felt lacking, especially during breakfast and afternoon tea.
Rooms
6.0
The room was average and somewhat disappointing. The bathroom felt small, and there was mould around the sealant. I also found the bed too hard, though a mattress topper improved the situation.
Service
6.0
Service was a mix; while some staff were attentive, my check-in experience was frustrating. I didn't feel recognized during my stay, as no one inquired about my satisfaction.
Location
10.0
The location is truly a highlight, with easy access to shopping and dining. There's an indoor walk to the Pavilion Mall, making it very convenient.
Dining
6.0
The breakfast offered a fantastic spread, but the omelettes were thin and lacking filling. Afternoon tea was disappointing in terms of sweet options. The staff's attitude could use improvement.
Facilities
7.0
While the hotel has great facilities, I found the swimming pools quite cold and the noise from nearby construction bothersome. In-room amenities were decent, though not extraordinary.
Elijah
United Kingdom,
January
2025
6.4/10
My stay at The Ritz-Carlton, Kuala Lumpur was marked by excellent service and a great location, but the hotel itself felt a bit dated and in need of some maintenance. The spacious rooms provided comfort, yet there were a few issues with furniture and amenities that detracted from the experience. Overall, I enjoyed my visit and would consider staying again, especially if I found a good package deal.
Rooms
7.0
My room was spacious, well-decorated, and clean, perfect for a large family. However, I did notice some issues with the furniture, particularly the desk and bathrobe being torn.
Service
9.0
The staff were exceptionally friendly and helpful. Whenever I pointed out issues, like a dusty room, they addressed them swiftly and professionally.
Location
10.0
The hotel's location is fantastic, just 300 meters from Pavilion, making it easy to access dining and shopping options. It was perfect for exploring the main sights of Kuala Lumpur.
Dining
6.0
While I appreciated the breakfast selection and particularly enjoyed the sweet delivery in the afternoons, the buffet quality could use improvement, as I found some offerings lacking.
Facilities
7.0
The facilities, including the spa and pool area, were decent, but I found the pool temperature a bit cold for comfort.
Connor
United Kingdom,
October
2024
5.6/10
My recent stay at The Ritz-Carlton, Kuala Lumpur was a mixed experience. While the hotel's lush decor and promptly attentive service shone, certain aspects such as the welcome amenities and the lounge service were disappointing. The location was perfect for exploring, especially with the vibrant Pavillion mall nearby.
Rooms
6.0
The room was spacious and neat, but nothing really good to highlight. It had some minor maintenance issues that could benefit from attention.
Service
7.0
The front desk and guest experience team were quite friendly and accommodating, though I encountered some less welcoming behavior from a specific staff member in the lounge which was a bit off-putting.
Location
9.0
The location is excellent, just a stone's throw away from Bukit Bintang and the Pavillion shopping centre, making it super convenient for both shopping and dining.
Dining
6.0
Dining was satisfactory. While the afternoon tea had a lovely atmosphere, I expected more variety and thoughtful service to match the lavish setting.
Facilities
5.0
Facilities including room service and fitness were up to par. However, I was disappointed with the lack of some basic amenities in our suite, which felt below the expected five-star standard.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Private parking is possible on site.
Internet
High-speed internet access is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MYR 65 per person per day.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Malay
Year renovated:
2008
Number of floors:
20
Number of rooms:
354
FAQs
About The Ritz-Carlton, Kuala Lumpur
How far is The Ritz-Carlton, Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is 64 km from Kuala Lumpur International Airport.
What dining options are available at The Ritz-Carlton, Kuala Lumpur?
The hotel features five restaurants, including The Library for contemporary cuisine and The Lobby Lounge for afternoon tea.
Is there a fitness center at The Ritz-Carlton, Kuala Lumpur?
Yes, the hotel includes a fitness center for guests.
What amenities can guests find in the rooms at The Ritz-Carlton, Kuala Lumpur?
Rooms are equipped with air conditioning, a flat-screen TV, an electric kettle, and marble bathrooms with separate shower areas.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
The hotel features an outdoor swimming pool open all year round.
Are there any nearby attractions to The Ritz-Carlton, Kuala Lumpur?
The hotel is located 0.5 km from Pavilion Shopping Mall and 1 km from the Petronas Twin Towers.
What business services are available at The Ritz-Carlton, Kuala Lumpur?
The hotel offers meeting rooms and a business center for corporate travelers.
Is parking available at The Ritz-Carlton, Kuala Lumpur?
Yes, private parking is available on-site at no charge, although reservations are not needed.
What languages are spoken by the staff at The Ritz-Carlton, Kuala Lumpur?
The staff are fluent in English, Chinese, and Malay.
Is breakfast served at The Ritz-Carlton, Kuala Lumpur?
Breakfast is available for an additional charge of 65 MYR.
Does The Ritz-Carlton, Kuala Lumpur have a spa?
Yes, the hotel offers a spa providing a variety of treatments.
Are there family-friendly activities at The Ritz-Carlton, Kuala Lumpur?
The hotel features a kids' club and family-friendly activities for guests of all ages.
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