The Ritz-Carlton, Kuala Lumpur | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

168 Jalan Imbi, Kuala Lumpur, Malaysia, 55100

“The location is perfect, just steps away from Bukit Bintang!”view full review

The Ritz-Carlton, Kuala Lumpur is a luxurious 5-star hotel with an 8.8/10 rating on Booking.com. It features a prime location in the upscale Bukit Bintang district, alongside sophisticated accommodations, fine dining options, and a range of wellness facilities.

Rooms & Amenities

The Ritz-Carlton, Kuala Lumpur hotel offers elegantly designed rooms and suites featuring opulent marble bathrooms, a flat-screen TV, a minibar, and complimentary Wi-Fi. Some accommodations include exclusive access to The Ritz-Carlton Club Lounge, which provides 24-hour butler service and amenities tailored for discerning guests.

Dining Options

Dining options at The Ritz-Carlton, Kuala Lumpur include the acclaimed MICHELIN Selected Li Yen, specializing in authentic Chinese cuisine, and The Library, known for its legendary Afternoon Tea. Chef Wai's seasonal menu features local and international dishes crafted from the freshest ingredients available, ensuring a unique culinary experience.

Leisure & Wellness

The Ritz-Carlton boasts a full-service spa, Spa Village Kuala Lumpur, which offers signature treatments like the Sensory Sound Bath. Guests can also relax at the outdoor swimming pool or engage in tailored wellness programs, enhancing both relaxation and rejuvenation.

Business & Local Area

For business travelers, The Ritz-Carlton, Kuala Lumpur provides various meeting and event spaces designed for corporate functions. The hotel's strategic location offers easy access to local attractions such as the iconic Petronas Twin Towers and the bustling shopping area of Pavilion, enhancing the overall stay experience.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Executive Deluxe King

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

Junior Suite

2 persons

68 m²

1 King-size bed

Shower

Coffee machine

room details

Executive Deluxe Twin Room

2 persons

45 m²

2 Single beds

Shower

Coffee machine

room details

Two-Bedroom Suite

2 persons

175 m²

2 Single beds or 1 Queen-size bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 3.3 km

Airports

Sultan Abdul Aziz Shah (SZB) 28.5 km

Kuala Lumpur International (KUL) 58.9 km

Train

Ampang Park Station 1.5 km

Old Kuala Lumpur Railway Station 2.6 km

Underground

Bukit Bintang600 m

Tun Razak Exchange700 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Relaxation

“The sauna, steam room, and jacuzzi on the fourth floor were really good. I used them every day during my stay, and they were the perfect way to unwind after a busy day of sightseeing.” view full review

Delicious Breakfast

“The breakfast buffet was delicious and had a variety of choices that catered to different tastes. I loved the freshly made omelettes and the selection of fresh juices-it was a fantastic way to start my day.” view full review

Spacious and Luxurious

“I was upgraded to a beautiful king room, spacious and elegantly furnished, providing a tranquil retreat in the heart of the city. The walk-in wardrobe and the comfortable seating area made it feel like a home away from home.” view full review

Fine Marble Bath

“The marble bath in my room was gorgeous and offered a luxurious bathing experience. It provided a relaxing atmosphere that was an absolute delight after long days exploring the city.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's pool
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Live entertainment
Garden area
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

168 Jalan Imbi, Kuala Lumpur, Malaysia, 55100

Map view

168 Jalan Imbi, Kuala Lumpur, Malaysia, 55100

City landmarks

Event hall

Petronas Twin Towers

1.7 km

Mall

Suria KLCC

1.6 km

Park

KLCC Park

2.2 km

Mall

Chinatown

2.4 km

Aquarium

Aquaria

1.5 km

Landmark

Dataran Merdeka

2.4 km

Market

Central Market

2.2 km

Landmark

Alor Street

990 m

Event hall

Kuala Lumpur Convention Centre

1.1 km

Mall

Sungei Wang Plaza

750 m

Mall

Lot 10

610 m

Landmark

Low Yat Plaza

960 m

Pagoda

Sri Maha Mariamman Temple

2.1 km

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

1.0 km

Theme Park

Berjaya Times Square Theme Park

1.1 km

Museum

Petrosains Science Discovery Centre

1.8 km

Landmark

Sultan Abdul Samad Building

2.3 km

Mall

Bukit Bintang

610 m

Landmark

Trec Kl

1.5 km

Landmark

Bintang Walk

610 m

Stadium

Stadium Negara

2.7 km

Stadium

Merdeka Stadium

2.7 km

Shopping Area

The Weld

2.0 km

Nearby

Mall

Fahrenheit 88 Shopping Mall

420 m

Mall

Pavilion KL

400 m

Museum

Museum of Illusions

340 m

Museum

Selfie Museum KL

250 m

231

Dinner In The Sky Malaysia

420 m

2 Jalan Stonor

Rumah Penghulu Abu Seman

430 m

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

400 m

Restaurants

Li Yen

0 m

168 Jalan Imbi The Ritz-Carlton

Rossini's

90 m

The Ritz Carlton Kuala Lumpur

Cesar's

90 m

168 Jalan Imbi The Ritz-Carlton

Pool Bar at The Ritz-Carlton

90 m

168 Jalan Imbi The Ritz-Carlton

Wizards At Tribeca

120 m

Jalan Imbi Ground Floor

The Library

60 m

168 Jalan Imbi First Floor

Shook

140 m

181 Jl Jalan Bukit Bintang The Starhill

The Living Room

150 m

199 Jalan Bukit Bintang The Westin Hotel

Old Town White Coffee

180 m

AS116 Jalan Sultan Ismail

Kenny Rogers Roasters

180 m

Jalan Imbi Lot 03-98

Reviews and Ratings

Reviews from guests about their experience.

Ella

United Kingdom, March 2025

7.2/10

I had an very nice stay at The Ritz-Carlton in Kuala Lumpur. The rooms were modern and clean, and the service from the staff was perfect. However, I did encounter a long wait for breakfast due to the hotel being busy, which was a bit frustrating. Overall, the experience was fantastic, and I'm looking forward to returning.

Rooms

10.0

My room was impeccably clean, spacious, and well-designed for relaxation. It truly made for a comfortable stay.

Service

10.0

The staff were incredibly professional and cheerful, particularly my butler, Sohaj, who was always ready to assist with a smile.

Location

9.0

The central location made it easy to access major attractions, including the Pavilion Mall just a short walk away.

Dining

10.0

Dining at The Library was a highlight. The fresh ingredients and exquisite dishes left a lasting impression, especially the Wagyu beef and seasonal Mascarpone.

Facilities

8.0

The facilities were excellent, although I found the kids' swimming pool depth a bit concerning for younger children.

Camila

United Kingdom, February 2025

6.0/10

My stay at The Ritz-Carlton, Kuala Lumpur was quite the mixed bag. The location was perfect for shopping and enjoying the nearby attractions, and I have to say, the service was great. However, the suite I initially got had some issues with the AC, and I had to switch rooms multiple times, which was a hassle. Overall, it had some great points, but the room conditions really needed attention.

Rooms

5.0

I switched rooms twice due to the AC problems, which was frustrating. The higher floor suite was outdated.

Service

9.0

The staff was super friendly and accommodating throughout my stay, which made a big difference.

Location

10.0

Absolutely loved the location! It's so close to Pavilion Mall and other attractions.

Dining

8.0

The breakfast buffet was delicious and the variety was impressive. Just wish I knew to book the restaurant in advance.

Facilities

7.0

The spa was nice, and I enjoyed the gym. However, the pool was under renovation, which was a letdown.

Grace

United Kingdom, January 2025

5.6/10

My stay at The Ritz-Carlton, Kuala Lumpur was a mixed bag. The staff were generally polite, and the location was fantastic for shopping. However, the check-in experience and room quality left much to be desired. I appreciated the daily flower arrangements, but other service aspects felt lacking, especially during breakfast and afternoon tea.

Rooms

6.0

The room was average and somewhat disappointing. The bathroom felt small, and there was mould around the sealant. I also found the bed too hard, though a mattress topper improved the situation.

Service

6.0

Service was a mix; while some staff were attentive, my check-in experience was frustrating. I didn't feel recognized during my stay, as no one inquired about my satisfaction.

Location

10.0

The location is truly a highlight, with easy access to shopping and dining. There's an indoor walk to the Pavilion Mall, making it very convenient.

Dining

6.0

The breakfast offered a fantastic spread, but the omelettes were thin and lacking filling. Afternoon tea was disappointing in terms of sweet options. The staff's attitude could use improvement.

Facilities

7.0

While the hotel has great facilities, I found the swimming pools quite cold and the noise from nearby construction bothersome. In-room amenities were decent, though not extraordinary.

Elijah

United Kingdom, January 2025

6.4/10

My stay at The Ritz-Carlton, Kuala Lumpur was marked by excellent service and a great location, but the hotel itself felt a bit dated and in need of some maintenance. The spacious rooms provided comfort, yet there were a few issues with furniture and amenities that detracted from the experience. Overall, I enjoyed my visit and would consider staying again, especially if I found a good package deal.

Rooms

7.0

My room was spacious, well-decorated, and clean, perfect for a large family. However, I did notice some issues with the furniture, particularly the desk and bathrobe being torn.

Service

9.0

The staff were exceptionally friendly and helpful. Whenever I pointed out issues, like a dusty room, they addressed them swiftly and professionally.

Location

10.0

The hotel's location is fantastic, just 300 meters from Pavilion, making it easy to access dining and shopping options. It was perfect for exploring the main sights of Kuala Lumpur.

Dining

6.0

While I appreciated the breakfast selection and particularly enjoyed the sweet delivery in the afternoons, the buffet quality could use improvement, as I found some offerings lacking.

Facilities

7.0

The facilities, including the spa and pool area, were decent, but I found the pool temperature a bit cold for comfort.

Connor

United Kingdom, October 2024

5.6/10

My recent stay at The Ritz-Carlton, Kuala Lumpur was a mixed experience. While the hotel's lush decor and promptly attentive service shone, certain aspects such as the welcome amenities and the lounge service were disappointing. The location was perfect for exploring, especially with the vibrant Pavillion mall nearby.

Rooms

6.0

The room was spacious and neat, but nothing really good to highlight. It had some minor maintenance issues that could benefit from attention.

Service

7.0

The front desk and guest experience team were quite friendly and accommodating, though I encountered some less welcoming behavior from a specific staff member in the lounge which was a bit off-putting.

Location

9.0

The location is excellent, just a stone's throw away from Bukit Bintang and the Pavillion shopping centre, making it super convenient for both shopping and dining.

Dining

6.0

Dining was satisfactory. While the afternoon tea had a lovely atmosphere, I expected more variety and thoughtful service to match the lavish setting.

Facilities

5.0

Facilities including room service and fitness were up to par. However, I was disappointed with the lack of some basic amenities in our suite, which felt below the expected five-star standard.